Customer Support Agents

Information on Aiia

• Aiia Operational Status
• Do I need a license to use Aiia Enterprise?
• Information about outages and issues
• What is Aiia Data?
• What is Aiia Enterprise?
• How fast is your payment solution?

See all 7 articles

Customer Support Incidents

• Missing Transactions
• Information Aiia support needs to better help your users
• What is Strong Customer Authentication (SCA)?
• The user lost access to their old email address.
• Invalid Login Credentials
• Loan accounts and supported account types

See all 10 articles

Payments

• The End-user Payment Journey (Accept payment case)
• Payouts Journey for Aiia customers

General

• Sharing of Data
• NemID to MitID switch
• Can I test my solution in your sandbox environment?
• Transaction details
• How do Aiia sort transactions?
• What is a webhook URL?

Legislation and Licenses

• What is a Third Party Provider?
• Is Aiia PSD2 compliant?
• Do I need an AISP or PISP license when using Aiia?
• What data is available through non-PSD2 integrations?
• What is a PSD2 license and how do I get one?
• What is an AISP license and how do I get one?

See all 7 articles