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  1. Aiia
  2. Customer Support Agents

Customer Support Agents

General

  • NemID to MitID switch
  • Can I test my solution in your sandbox environment?
  • Transaction details
  • How do Aiia sort transactions?
  • What is a webhook URL?

Customer Support Incidents

  • Missing Transactions
  • Information Aiia support needs to better help your users
  • What is Strong Customer Authentication (SCA)?
  • The user lost access to their old email address.
  • Invalid Login Credentials
  • Loan accounts and supported account types
See all 10 articles

Legislation and Licenses

  • What is a Third Party Provider?
  • Is Aiia PSD2 compliant?
  • Do I need an AISP or PISP license when using Aiia?
  • What data is available through non-PSD2 integrations?
  • What is a PSD2 license and how do I get one?
  • What is an AISP license and how do I get one?
See all 7 articles

Information on Aiia

  • Aiia Operational Status
  • Do I need a license to use Aiia Enterprise?
  • Information about outages and issues
  • What is Aiia Data?
  • What is Aiia Enterprise?
  • How fast is your payment solution?
See all 7 articles
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Privacy policy
Aiia is a licensed Account Information Service Provider (AISP) and Payment Initation Service Provider (PISP) and operates under the supervision of the Danish Financial Services Authority (FSA).
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