Why is my bank not on the Aiia bank list?

After choosing to add a bank account in the Aiia hub, you will be taken to the following screen:

• Here you need to select the country you are in and then click on the bank where you have the account you want to add.
• If your bank is not on this list, type the name of your bank in “Search for bank”.
• If your bank appears, you can select it.

Still cannot find your bank? This might be why:

• The bank does not offer a PSD2 compliant API.
• The bank does not offer a Revised Payment Service Directive (PSD2) compliant API. In this case it is best to contact them and ask why this is the case.
• The bank does offer a PSD2 compliant API, but Aiia has not built a connection to it yet.
• Aiia is working on creating the infrastructure to make the institution available to users. 
• The customer/client does not have a commercial agreement with Aiia to have access to that bank.
• Please contact  Aiia Sales or Aiia Support .
• Configuration error on customer or Aiia’s side.
• There is a temporary technical issue with the connection between the bank and the user's bank.

For any issue with finding a bank or entity that works through Aiia, please contact Aiia support for assistance.