Re-establishing a connection to my bank / Lost bank connection

Sometimes a problem can occur where your connection to the bank is lost or disconnected.

We recommend you try the following:

1: Login into app.aiia.eu with your connected email

2: When logged in, click on "Banks"

3: Click the bank connection you experience issues with

4: Click the blue "Options" button

5: Choose "Update account"

6: Log into the bank

If the login is successful, check whether the connection is reestablished with the service that you use.